Backup & disaster recovery for MSPs

Backup that proves itself.

Microsoft 365, servers, files and archives, from one console. Every recovery point carries a signed manifest your client can inspect.

  1. Capture 02:00:14
  2. Boot in isolation passed
  3. Stamp the point signed
Verified rp-2026-08-05T02:00:14Z

Retention while the subscription is active. No tiers, no archive fees.

1

One agent, one console, one restore grammar. Learn it once.

0

Per-appliance license fees. Your hardware, your region.

5

Fixed roles. Backup duty never implies the right to read client data.

Four things your clients can check

You carry the risk of somebody else's software being honest. We have watched enough restores go sideways to think that is the wrong thing to ask of you.

Two statuses, kept separate

Protection state and health stay separate, so an exception stays visible in a fleet that is otherwise healthy.

Protected resources
SRV-DC01
Hollis & Verne LLP • BCDR
Protected Healthy
Microsoft 365 tenant
Aldergrove Dental • 84 users
Protected Healthy
FS-02
Cormorant Logistics • File Backup
Protected Needs attention

Alerts group by root cause

Downstream symptoms fold into the alert that explains them. Owner, lifecycle and PSA ticket sit on the same row.

Critical Backup chain broken on FS-02 12 downstream alerts folded in

Retention with no asterisk

Retention runs as long as the subscription does. The locks renew daily and survive a stolen admin session.

Tiered retention expires
EnterProtect locks renew daily, while active

Every restore ends in evidence

What was recovered, verified against what, signed by whom. Your client’s auditor gets a document they can file.

How the Evidence Works

From unprotected to provable in three steps

01

Connect

One GDAP consent covers your whole Microsoft book of business.

02

Protect

Accept the defaults. Locks start renewing from the first capture.

03

Prove

Hand your client a signed manifest they can check.

Priced to rebill. Run on yourself first.

Internal use first

Your own MSP is a customer in the console. Protect yourself before you sell it.

A rebilling ceiling that works

Every partner buys below the posted list at the same rate for the same volume.

PSA ticketing built in

Create or link tickets from any alert, routed to the right board in ConnectWise or CommandIT.

Per user, storage included

Archived users carry their own stated price. No tier to outgrow.

The night it matters, you will need proof

When ransomware hits a client at 2 AM, the only question is whether you can prove recovery. Get it right and the client tells that story for years, to everyone who asks them who handles their IT.

Commitments that survive the sales call

  • Non-payment suspends service. It never shortens existing immutability.
  • Renewal pricing is stated at signing, and a locked rate never rises mid-term.
  • When retention ends and data is destroyed, a signed certificate outlives it.