Built to be resold
Per-customer statements that are your rebilling basis, a billing page that explains every variance before you ask, PSA ticketing from any alert, and your own MSP as a first-class organization in the console.
Statements built to forward
Per-customer statements map to what you charge, with the posted list as your defensible ceiling and your internal organization excluded automatically.
Exceptions, not browsing
Hundreds of customers triage from one queue. A healthy book of business reads calm; the console names what needs you and the safest next action.
Your PSA, first-class
ConnectWise and CommandIT today, routed by alert type to the right board. Tickets sync status both ways; more PSAs follow.
Run on yourself first
Internal-use licensing means you protect your own infrastructure with the same product you sell, and demo from your own console, not a canned tenant.