Vulnerability Scanning

See what an attacker sees

Coming soon

Your client’s exposure changes every week, and nobody is watching it between annual reviews. Scan the outside and the inside from the platform you already run, with findings in the same queue your team already works.

Alerts
Critical
Backup chain broken on FS-02
Cormorant Logistics • 12 downstream alerts suppressed because this explains them
Resolved
Chain repaired, verification passed
Closed automatically on product evidence, ticket synced to your PSA
one root cause, not twelve pages • illustrative
The problem

Scanning tools produce findings, not decisions

Most scanners hand you a PDF with hundreds of items, ranked by a score that means nothing to the client paying for it. The report gets filed, the exposure stays open, and the next scan produces the same list plus twelve more.

A separate inbox to ignore

A scanner with its own portal and its own alerts is one more place your team forgets to look.

Findings with no owner

Without a ticket, an owner, and a lifecycle, a finding is a note. Notes do not get remediated.

Coverage nobody can state

If you cannot say what was scanned and what was skipped, you cannot answer the only question that matters.

What you get

Findings that arrive as work, not as a report

Surface

Outside and inside

External scanning of every address your client exposes to the internet, and internal scanning of the networks behind them. Two views of the same organization, in one product family.

Deployment

Nothing new to install

Internal scanning is a capability of the universal agent and the appliance you already deployed, enabled per organization. No second rollout, no new credentials to store, no extra attack surface bolted on to look for attack surface.

Findings

One queue, grouped by root cause

Findings land in the same alert queue as backup exceptions, with severity, owner, and lifecycle. High-volume classes group into their root cause before they page anyone. Your operators keep one to-do list.

Ticketing

Straight into your PSA

Create or link a ticket on any finding, routed by type to the right board in ConnectWise or CommandIT, exactly like every other alert in the platform. Remediation is tracked where your business already tracks work.

Coverage

Coverage you can defend

Every discovered asset is scanned or is a deliberate, counted exclusion with a stated reason. There is no silent gap between what exists on the network and what was checked.

Reporting

Evidence-grade reporting

Results land in the same reports surface as backup evidence: customer-ready, consistent between products, and exportable for the security questionnaire your client just received.

Your plan

Three steps to exposure you actually manage

01

Enable

Turn scanning on per organization. External targets take an address; internal scanning uses the agent and appliance already there.

02

Triage

Findings group by root cause into the shared queue. Assign, ticket, and resolve with the same grammar as every other alert.

03

Report

Send the client a report that states coverage, findings, and what changed since last time, from the same surface as their backup evidence.

The stakes

Exposure is a business risk you already carry

When a client is breached through something that was visible from the internet, the conversation is not about scanners. It is about whether their provider was watching. Scanning inside the platform means you were, and you can show it.

In writing

What we commit to

  • Findings enter the shared alert queue. There is no separate inbox to forget.
  • Every asset is scanned or is a counted exclusion with a stated reason.
  • Scanning rides the agent and appliance you already run, not a second deployment.